Bad Week

It's been a really tough week, I could use some prayers.

I haven't yet recovered from the five fays that Dennis was gone. I'm pretty sleep deprived from sick kids.

I've been so overloaded with  Etsy orders and demands that I finally shut my shop down for a while. A few days after this, I had a complaint from a customer who was not happy with her order. I had forgotten to send an extra chaplet as she wanted two and on top of it, she felt that the rosary she ordered was pink when she wanted red. (It was not pink, but that's not the point.)  I tried hard to communicate with her and she refused to respond to any of my emails. She only sent me one saying she would give me negative feedback if I didn't get her package to her by the 25th. So I stayed up late redoing her order and went early Saturday morning to mailed her package priority mail so she would get it on time. I even threw in an extra rosary in a different color in case she wasn't happy with the red one I sent her. She still was not responding to my emails so I just sent her both so she could pick which one she liked best.

That day, she apologized for her rude behavior. I accepted her apology and I thought it was over. The next day, I found that she left negative feedback despite her promise to wait for her order. It was Sunday. It seems she couldn't wait to tear me down.

I found this out right before I was going to go to bed. I was so mad I couldn't sleep I had to take a couple glasses of wine to get myself sleepy.. I finally fell asleep around 2 'o clock and then got woken up by Lucy who told me that she threw up on her bedroom floor and that Anna was standing in it. I was up from 4 'o clock on with Lucy as she continued to throw up throughout the morning.  Have I told you that I'm already sleep deprived?

On top of this, she made up a bunch of lies and said it was such a horrible experience working with me. She said she only wanted my rosaries because they were cheap. How ironic that people have been telling me that I should raise the prices.

On top of this, she reported my shop so now I could be suspended from using Etsy. I have never felt so angry in all my life.


One thing I'm proud of. I didn't back down and I defended myself in my "case" that she brought against me. She couldn't argue with everything that I did to make things right. However, she wouldn't back down and remove the unfair feedback.


In the end, I initiated a "kiss and make up", which is a tool that etsy uses between a buyer and seller over a dispute. Basically it means that both the buyer and seller agree to remove negative feedback. I emailed her and told her I would like to move on and not argue over feedback anymore and so I gave her the positive feedback that she wanted. There are more crisises going on in the world than just negative feedback.

It wasn't easy, because she probably will not remove her unfair feedback and this will make other potential buyers wary of trusting me with their orders. Its' so weird that this woman is Catholic and yet this is how she is acting.


I know I did the right thing. All day long I kept thinking about Jesus and Mary and how they suffered from rudeness from others, and I couldn't imagine them ever retaliating. I wanted to be like them and so that's why I removed my negative feedback from her.


But now, on a different note, I just found out that our bathroom that is supposed to be just tore out is also getting a renovation as well. This means a week of hammering and banging and worse--no naps. I cannot have the kids go a week with no naps. They are tyrants when they are over-tired. So I have had my glasses of wine again because now I'm mad that I didn't understand that a renovation was being done as well, and therefore had no idea what I was agreeing to when I said yes. At this rate, I'm going to become an alcoholic.

So these past couple weeks have been so stressful. I could use some prayers.